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Regional Emergency Management Training in Norwalk

14 Municipalities discuss managing the unexpected

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Norwalk, CT | Added on April 13, 2015 At 10:00 PM

What can emergency management personnel learn from nuclear power plants, fighter pilots and emergency rooms? Fire, police & EMS officials from Fairfield County learned from examples of high reliability organizations about how to quickly adapt in a complex emergency.

"There are organizations that have spent a lot of effort studying how error effect outcomes, how to prevent them and how to mitigate them," said Chief Denis McCarthy of the Norwalk Fire Department.

"The tools and techniques we talk about to reduce human error and make systems more reliable are applicable in every walk of life, specifically in different things that people do in an EMS kind of environment," said Steve Kreiser, Senior Consultant for Healthcare Performance Improvement. 

Chief McCarthy stressed the importance of gathering so many local agencies in one place.

"What they share at breaks and during lunch is just as important as what we learn from the presentation because we really rely on each other for mutual aid and response to emergencies," said Chief McCarthy.


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