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Commuters Give Metro North Low Score

Commuter Action Group conducts survey

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Stamford, CT | Added on April 16, 2014 At 05:59 PM

The Commuter Action Group asked Metro North commuters to grade the railroad in an online survey.  Now the results are in, averaging out a D+.  

"We asked commuters based on the last couple of months worth of service on Metro North, what letter grade would you give the railroad?" said Jim Cameron, founder of the Commuter Action Group, a grassroots rider advocacy organization.  

Jim Cameron says his commuter action group survey was in no way scientific.  It only served as a way to let commuters speak for themselves.   However, 56 percent of commuters say they feel safe on train, despite other concerns.  

The 8-question survey was posted for a week, gaining almost 100 responses a day.  Out of those, 267 wrote detailed comments.  Comments, Cameron hopes, Metro North's president Joseph Giulietti will see.  

In June, when Giulietti's 100 day plan is over, Cameron says they'll conduct the same survey.  The results and comments are posted online at


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